Defects Claims Experts

GHPC Group has extensive experience of Structural Defects Claims and provides a national team of specialist claims surveyors & project managers throughout the UK, to provide specialist surveying services to insurers, developers and property owners of new build properties.

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Our speciality extends from single property, minor claims losses to complex, multi-property, high value claims, with a particular speciality in dispute resolution with policyholders for claims which have become complicated or where issues have been referred to the regulator.

 

Our common sense approach to Structural Defects affords us the ability to accurately assess and review potential claims, specifying necessary remedial solutions and project managing and arranging the works to completion, all the while maintaining close contact with the property owner and the client (whether you are an insurer, developer or property owner) and can also provide comment on warranty cover issues.

We provide comprehensive reports to clients to enable them to analyse potential works required and also provide outline costings, timescales and project proposals to ensure that high-level decisions can be made quickly and effectively.

 

Remedial works project management is carried out to the highest of standards within policy cover, clearly and practically specified and working closely with contractors to ensure a smooth works programme, with minimum disruption to the property owner and client.

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Defects Claims Expertise - for Developers

It is quite common for Developers & Contractors to become involved in analysing and managing remedial works required under the requirements of a Structural Warranty or a contractual Defects Liability Period, where a defect has caused damage to the property. Sometimes this is due to the Developer's responsibilities under the Developer's Guarantee Period of the Warranty product; in other instances, the Warranty body may also require the Developer to take charge of remedial works during the Structural Insurance Period.

GHPC has a wealth of experience in analysing defects and surveying and project managing remedial works and can offer a flexible service to suit the technical capability of your team, budget and programme.

Warranty Claims Management for Developers

Whatever the reason for a Developer getting involved in defects issues, remedial works can be a difficult process to manage, since it is neither the core business of building properties for Developers (and therefore not the natural expertise of your staff) nor is it necessarily a straightforward process, particularly where the relationship with the Property Owner may have broken down.

 

GHPC can bring our expertise of managing Warranty Claims to UK Developers - we can manage the remedial works for Property Owners on your behalf.

Defects Analysis for Developers & Contractors

GHPC can work with UK Developers to analyse defects discovered in the build process and post completion, to determine areas of the Developer's process which perhaps need to be re-assessed, identify problem areas with supply chain or advise where staff require further training to better understand how to avoid future problems.

 

We can also assist Developers where potential defects claims are raised by Property Owners within the Developer Guarantee Period of a warranty, to provide an independent analysis of individual claims to ascertain validity of claims, assess physical conditions to determine likely cause of defects and identify what remedial works may be required to remedy the problem.

 

Furthermore, we can also provide a third party, independent opinion for cases where either warranty bodies require Developers to remedy defects outwith the DGP, but the Developer does not believe this is within his responsibilities; or where the root cause of a defect or remedial solution proposed by a warranty body is disputed by the Developer.

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Defects Claims Expertise - for Insurers

GHPC Group offers Insurers and Developers alike, an integrated service to suit project needs, carrying out warranty and defects surveying and claims services providing sound professional and independent guidance, managing expectations of claimants and third parties and ensuring financial risks are minimised. 

 

We can help you to develop a comprehensive inspection and technical standards regime to support your warranty business, operating a programme of warranty inspections on your behalf to properly manage the risk to your underwriter and your own brand reputation.

 

And at the other end of the warranty process, we also have extensive expertise in assessing warranty claims for loss adjusting decisions (on a support or a fully devolved authority basis) and project & contract managing remedial works, all the while liaising with your policyholder to ensure their needs are met and their relationship with you remains intact.

Warranty Inspection Services

With a wealth of experience in the Structural Defects Insurance market, GHPC can provide comprehensive surveying services to fulfil the requirements of Structural Warranty Providers & Insurers, covering the whole of the UK.

 

During the life of a new-build or refurbishment project, our specialist surveyors can carry out the necessary staged inspections to suit your underwriting and risk management criteria, to monitor the build phase ensuring that buildings are constructed with as few structural defects as possible, promoting an attitude of “right first time” and working with Builders & Developers to improve quality standards.

Claims Surveying for Insurers and Warranty Bodies

Our speciality in Structural Defects Claims Surveying extends from single property, minor claims losses to complex, multi-property, high value claims, with a particular speciality in dispute resolution with policyholders for claims which have become complicated or where issues have been referred to the regulator.



GHPC has extensive experience of Structural Defects Claims Surveying and provides a national team of claims surveyors throughout the UK, to provide specialist surveying services to insurers / property owners of new build properties within Structural Warranty Policy Cover.

 

Our common sense approach to Structural Defects & Warranty Claims affords us the ability to accurately assess and review potential claims, specifying necessary remedial solutions and project managing and arranging the works to completion, all the while maintaining close contact with the property owner and the insurer, and can also provide comment on policy cover issues.

 

Our comprehensive surveying and claims assessment service provides accurate and detailed reports & potential costings to insurers / property owners with a rapid turnaround.

 

Remedial works project management is carried out to the highest of standards within policy cover, clearly and practically specified and working closely with contractors to ensure a smooth works programme, with minimum disruption to the property owner and insurance company.